Job Description
As a Retention Specialist at Sporty, you’ll play a hands‑on role in supporting the delivery of South Africa focused campaigns and promotions that drive customer engagement and loyalty locally. You’ll assist with setting up and running retention activities, track results, and help ensure our offers are competitive across different markets. Working closely with product, analytics, and stakeholders, you’ll provide operational support to keep campaigns running smoothly and effectively.
If you’re interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
What you'll be doing
- Assist in planning and executing retention campaigns and promotional activities for existing & new users across the SA markets
- Monitor key metrics (Retention, Reactivation, ROI) and prepare reports to track user engagement and optimization
- Collabo...