Job Description
Hi All,
We are hiring for Zendesk Administrator role, immediate joiner will be preferred.
Work Mode: Remote
Work Location: Remote
Important Note: You should visit office if required though the mode is Remote. US Shift.. 5 days a week.
Shift End timing is 3:00 AM
Work Location: Remote
Please find below mentioned Job description.
- Work closely with business stakeholders to scope the requirements for development, design, and implement solutions for Customer Support operations leveraging Zendesk
- Define the current state and uncover gaps in Customer Support best practices
- Guide discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations
- Work collaboratively with team members to design a solution that will meet the business requir...